Instant AI Replies
Answers routine questions quickly, day or night, and passes complex ones to your team.
ADV · SERVICE · REPLY
Reply
Never miss another inquiry — AI replies within minutes, around the clock.
An AI customer care agent for service-industry businesses that instantly answers customer questions on WhatsApp, Instagram, and other social platforms and qualifies leads, while your team focuses on service.
SAMPLE CONVERSATIONAI · REPLIES IN SECONDS
an.mkrtiInstagram · Direct
Hi! 👋 Do you have any appointments available today?
10:02Hi! Yes — 2:30 PM and 5:00 PM are still open today. Which suits you?
10:025 PM. How much is the full service package?
10:03$85, about 90 minutes. Want me to hold 5:00 PM for you?
10:03Yes please 🙌
10:04Booked ✅ Confirmation is on its way. See you at 5!
10:04
- Live in 10 working days
- Two revision rounds included
- WhatsApp, Instagram, and more in one agent
- Human handoff included
Answers messages 24/7, within seconds Works across your social platforms Speaks according to your business knowledge and rules Qualifies leads and collects the details you need Guides customers toward a purchase, booking, or call
What is it, and why was it built?
The service, its purpose, and who it is built for.
Reply is an AI customer care agent designed for businesses that can't afford to lose an inquiry to slow response times. Trained on your services, pricing, availability, and policies, Reply answers customer questions instantly on WhatsApp, Instagram, and other social platforms, qualifies leads, and hands complex conversations over to your team the moment a human touch is needed. Every agent is configured to match your tone of voice, connected to the channels your customers already use, and built to work around the clock so no inquiry goes unanswered.
CORE OFFER
Instead of losing inquiries to slow replies, get an AI customer care agent that responds instantly, qualifies leads, and creates a strong foundation for more sales.
Is this right for you?
01
B2B marketing
Agencies that must answer inbound enquiries within minutes.
02
Travel
Operators looking to qualify and convert more inquiries.
03
Hotels
Hospitality businesses that need round-the-clock guest replies.
04
Healthcare
Clinics handling a high volume of appointment questions.
05
Accounting
Firms answering the same client questions all season.
06
Legal services
Practices that need first contact handled consistently.
Why choose Reply?
Before
Customers wait hours for a reply and lose interest.
After
Customers get an instant, accurate answer any time of day.
Before
Your team repeats the same FAQ answers all day.
After
The AI agent answers repetitive questions so your team can focus on finalizing orders.
Before
Leads get lost because WhatsApp, Instagram, and other platforms go unchecked.
After
Inquiries from all connected channels are monitored and qualified in one place.
Answers messages 24/7, within seconds Works across your social platforms Speaks according to your business knowledge and rules Qualifies leads and collects the details you need Guides customers toward a purchase, booking, or call Supports multilingual conversations Hands the conversation to an admin when needed Analyzes conversations to help grow sales
What does Reply include?
Omnichannel Coverage
One AI agent covering WhatsApp, Instagram, and other channels.
Trained on Your Business
Learns your services, pricing, availability, and policies before going live.
Multilingual Conversations
Automatically replies in the customer's language.
Lead Qualification
Filters inquiries and captures the details your team needs.
Human Handoff
Escalates complex or sensitive conversations to your team instantly.
24/7 Availability
Never misses an inquiry, including nights, weekends, and holidays.
Fast, Reliable Performance
Built to handle high message volume without delays.
Conversation Analytics
See response times, frequent questions, and other key data.
Growth Ready
Scales with your business as inquiry volume increases.
What exactly will you receive?
REPLY · DELIVERABLES16 ITEMS
- 01AI agent trained on your business
- 02WhatsApp integration
- 03Instagram DM integration
- 04Facebook DM integration
- 05Telegram integration
- 06Multilingual reply configuration
- 07Lead qualification workflow
- 08Human handoff setup
- 09FAQ and policy knowledge base
- 10Conversation analytics dashboard
- 11Inquiry routing rules
- 12CRM or inbox connection
- 13Security and data handling setup
- 14Performance and load testing
- 15Two revision rounds
- 16Launch support
How do we get from brief to launch?
01
Discovery Call
We get to know your business, your channels, and the questions customers ask most.
Expected outcome: An agreed project brief with clear goals and requirements.
02
Knowledge Collection
We receive your approved service descriptions, pricing, policies, and answers to frequently asked questions.
Expected outcome: A complete, approved knowledge base ready for training.
03
Conversation Design Approval
You review and approve how the agent communicates before configuration begins.
Expected outcome: An approved conversation design ready for configuration.
04
Setup & Training
Once all approved content has been received, your AI agent is trained and connected to your channels within ten working days.
Expected outcome: A fully working AI customer care agent, ready for review.
05
Launch
Your AI agent goes live across all of your channels.
Expected outcome: A fully working AI customer care agent connected to your channels.
Timeline guarantee
10-Working-Day Launch Guarantee
If we don't launch your AI agent within ten working days after receiving all approved content, we keep working at no additional cost until it is live.
What should you know before starting?
Respond to customer inquiries on time
Put an end to slow replies and start turning more inquiries into sales with an always-on AI customer care agent.